Healthcare Metrics That Matter
Building Custom Analytics Dashboards in SmartDocHealth.
In today's fast-paced healthcare environment, data-driven decision-making is not just an advantage—it's a necessity. While there are mountains of data at a practice's fingertips, the key to truly impactful transformation lies in tracking the metrics that align with your unique goals and care delivery model. With SmartDocHealth's customizable analytics dashboards, practices gain the power to measure what matters most.
Why Customization Matters in Healthcare Analytics
No two healthcare practices operate identically. A pediatric clinic, a multi-location family practice, and a specialty telehealth provider prioritize different outcomes and workflows. Rigid, one-size-fits-all dashboards often miss the nuances that drive better patient experiences and operational excellence. That's why SmartDocHealth is designed for flexibility—putting you in control of your data story.
Step-by-Step: Creating Your Personalized Metrics Dashboard
Define Your Success Metrics
Identify your most important goals: are you aiming to improve patient retention, streamline telehealth visits, or reduce appointment no-shows?
List specific KPIs—such as appointment lead time, patient satisfaction scores, average clinical documentation time, or chronic care follow-up adherence.
Leverage Data Sources Within SmartDocHealth
Access data from EHR modules, telehealth interactions, biometric check-ins, and the integrated Fitness Module.
Pull in appointment records, patient communications, workflow statuses, and health metrics collected from wearables.
Build Custom Widgets and Visualizations
Create dashboard widgets that focus only on your priority data points.
Choose visualizations (graphs, charts, trend lines) that make insights immediately actionable for clinical and admin staff.
Examples include a line chart showing average patient wait times, a bar graph showing telehealth session volumes, or a pie chart showing visit reasons.
Set up Real-Time Alerts and Reports
Use SmartDocHealth's logic to trigger alerts if a metric falls outside a desired range (e.g., missed follow-ups spike above 10%).
Schedule automated summary reports delivered to leadership or frontline teams.
Refine and Iterate
Dashboards are not set-and-forget. Regularly review their relevance with your team.
Update tracked metrics as goals evolve (e.g., shifting focus from intake speed to chronic disease program adherence as your model matures).
Real-World Metric Examples: Customizing for Your Practice Model
Practice Type
Suggested Metrics
General Practice Patient Retention Rate
Average Wait Time
Appointment Cancellations/No-Shows
Chronic Care Management Engagement
Telehealth Clinic Telehealth Session Completion Rate
Average Telehealth Wait Time
Patient Access by Region
First Contact Resolution
Specialty Practice (e.g., Cardiology) Referral Conversion Rate
Treatment Plan Adherence
Post-Procedure Complication Rate
Patient Satisfaction with Procedures
Multisite Practice Site-by-Site Utilization
Inter-Location Patient Transfers
Staff Productivity per Location
Location-Specific Revenue Trends
Getting Started with SmartDocHealth's Analytics Tools
Access the Analytics Dashboard: Log in and navigate to your practice's dashboard module.
Use the Drag-and-Drop Builder: Our easy builder allows you to select widgets aligned to your priority metrics or create custom ones.
Collaborate with Cubicstone Support: For advanced, multi-location, or integrated dashboard needs, contact our analytics support team to develop bespoke solutions.
Empower Practice Growth with Insights That Matter
By tailoring your metrics within SmartDocHealth, your practice moves from collecting data to driving purposeful, continuous improvement. Custom analytics dashboards empower your teams to focus on what truly impacts patient care, efficiency, and your bottom line—paving the way for more innovative, proactive healthcare.
Ready to build your custom dashboard? Contact the SmartDocHealth team for a guided walkthrough, or explore our knowledge base for step-by-step setup instructions.